• Front office responsibilities include scheduling appointments, greeting patients, answering multi-lined phone calls, typing and copying various important documents, doing paper work, pharmacy calls, updating medical records and files. Checking mails, data entry work, supervising medical insurance billing and bookkeeping and several other administrative works come under this head.

• When medical assistants perform their clinical duties along with physicians and nursing professionals, then they are working in back office. They collect blood samples, recording vital signs, monitoring patient’s health conditions, advising on daily lifestyle, balanced diet and medication. Medical assistant’s duty is to prepare patients for check-up and laboratory tests, sterilize medical instruments and also sometimes assist doctors during minor surgery.